Statistics Charter

Information relating to Workforce Statistics & Analysis (formerly Human Resource Consultancy Services) compliance with the Code of Practice for Statistics.

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HRCS Customer Survey Report

The results of the February 2021 customer survey report are available with HRCS responses to the various suggestions/comments made by our customers.

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Quality Assurance of Administrative Data (QAAD) Report

Details of the quality assurance associated with HRCS’s 5 main statistical outputs in line with UK Statistics Authority guidance on official statistics sourced from administrative data.

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HRCS Compliance Policies and Procedures

HRCS policies and procedures showing compliance with the Code of Practice for Statistics.

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HRCS Revisions and Corrections Policy

An explanation of how we make corrections or revisions to our statistics.

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HRCS Customer Service and User Engagement Policy

Our customer service commitment and customer engagement policy.

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HRCS Data Governance and Confidentiality Statement

This statement sets out our arrangements for maintaining the confidentiality of statistical data.

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HRCS Complaints Procedure

How to make a complaint if the HRCS service has fallen below expected standards.

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